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Stairway Maintenance

Do you have concerns about the safety of a set of City-owned stairs? Please complete a service request form with proper information (including photos if available). City staff will review your request and reach out to you via email. 

If you believe the damaged stairs are a threat to public safety, please call 658-4455.

Were your stairs damaged by City equipment?  This request must be channelled through our Risk Management Department. A damage and liability form must be filled out, which you can find here. Once this form is completed with all necessary information, including photos, a representative from our Risk Management Department will follow up with you.

Stairway Maintenance Online Form

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