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Coronavirus Information

Zone 2 effective 11:59 p.m. on March 7, 2021 will move to the updated yellow phase of recovery.

Government of New Brunswick News Release 

The City of Saint John is monitoring the situation of COVID-19. Further details on the New Brunswick Recovery Plan are available online.

Recovery Level Comparison

Our Saint John Emergency Management Organization (SJ-EMO) continues to monitor the situation and follow the province’s advice and recommendations. If the status of municipal facilities changes, it will be updated to the public on this page.  

If you are experiencing any symptoms of the COVID-19, contact Tele-Care 811 to speak with the Public Health representative.

A toll-free information line and email address, which offers services in both languages, has been set up to help answer non-health related questions, including questions about compliance with the state of emergency. The number, 1-844-462-8387, is operational seven days a week from 9:00 a.m. to 5:00 p.m. The email address is helpaide@gnb.ca. Concerns about workplace safety should continue to be directed to WorkSafeNB.

Please continue to follow the Government of New Brunswick and Government of Canada websites for the latest updates and information.

City of Saint John Facilities Public Accessibility

Frequently Asked Questions

The public is reminded to observe physical distancing, proper hygiene and all signage. As part of the collective effort to slow the spread of COVID-19, the City has taken extra precautions. All employees have been given preventative information and follow provincial safety protocols to protect themselves and the public.

Customer Service Centre
15 Market Square
Floor 1, City Hall
Open Monday - Friday (excluding holidays)
8:30 a.m. - 4:30 p.m.
service@saintjohn.ca
Public Meetings, including Common Council Meetings are held virtually and recorded and shared here.

 

Municipal Operations/Saint John Water
175 Rothesay Avenue
175 Rothesay Avenue
Open Monday - Friday (excluding holidays)
8:30 a.m. - 4:30 p.m.
Customer Service 24/7:
(506) 658-4455
One Stop Development Shop
15 Market Square
Floor 1, City Hall
In-person by appointment only: (506) 658-2911
Parks and Recreation
171 Adelaide Street
Open Monday - Friday (excluding holidays)
8:30 a.m. - 4:30 p.m.
Saint John City Market Open Monday - Friday 
7:30 a.m. - 6:00 p.m.
Open Saturdays 
7:30 a.m. - 5:00 p.m.
Saint John Parking Commission
15 Market Square
Floor 1, City Hall
Open Monday - Friday (excluding holidays)
8:30 a.m. - 4:30 p.m.


Facility Updates
Recreational and sport organizations may operate but are limited to practices and/or skills and drills within a single team.  
E.g. No games in any Saint John arenas. 

Other Facilities and Amenities

Arenas There will be no public skating for the 2020-2021 season.
Buses (Saint John Transit) Schedules and Routes
Full seating capacity. Masks required. 
Canada Games Aquatic Centre Open. For updates, visit the Aquatic Centre Facebook page and website.
Dog parks Open from dawn until dusk. Observe all Public Health directives and posted signage.
Parks and trails Open from dawn until dusk. Observe all Public Health directives and posted signage.
Playgrounds Open from dawn until dusk. Observe all Public Health directives and posted signage.
Skate parks Open from dawn until dusk. Observe all Public Health directives and posted signage.
Sport fields Open from dawn until dusk. Observe all Public Health directives and posted signage.