Saint John’s by-laws are there to help protect the health and safety of every resident. But in order to be effective, our by-laws need to be enforced. The City's first priority in enforcement work is education—to help our residents understand what is required of them. City staff investigate complaints and inspect properties to make sure the standards laid out in the by-laws are met. Wherever possible, staff work with residents to resolve violations. Only if education and cooperation fail does the city turn to penalties and fines.
To report a by-law infraction, please choose the specific by-law below that your complaint is related to.