COVID-19 operational changes to municipal services and facilities following shift to level 1 in New Brunswick

The City of Saint John has adjusted operational measures following the Provincial Government’s shift to level 1 of the winter COVID plan. These steps are being taken to ensure the health and safety of our workforce and public, and the continued reliable delivery of services to the community.
 

City staff are here to serve you! When possible, please reach out to us by phone, email or online. If in-person visits are required, our Customer Service Centre remains open during regular business hours.
 

The following operational changes to municipal services and facilities will be implemented as of 11:59 p.m. AST on Friday, February 18, 2022, and until further notice.   

Community Centres

• Both the Carleton Community Centre and the Nick Nicolle Community Centre have had no programming for children under the age of 12, as per the Government of New Brunswick level 2 restrictions. Level 1 will allow for a gradual return to organized sport and recreation activities for children under 12 bubbled. Facility staff will be reviewing the revised restrictions for Level 1 and will update program offerings accordingly.
• Masks are required at all times (except while drinking or eating) and physical distancing is also required.  Vaccination documentation will continue to be checked prior to entry for those aged 12 and over.
• Food security programs will continue at the entrance of the facility. Individuals without vaccination documentation will not be allowed to enter past the checkpoint. 
   

Saint John Arenas 

All City of Saint John Arenas will operate at regular hours and capacity.

• All sport and recreation activities are permitted following the below measures:
  • Masks must be worn in City facilities at all times with the exception of when on the ice surface.
  • Proof of double vaccination with government issued ID is required for those 12 years and older.
  • Physical distancing must be maintained.
• Spectators - all City arenas will allow full spectator participation.
• Food and Drink – permitted if two metres distance is kept from others.
• Public Skating – will continue to operate its regular schedule.
• Birthday Party/one off bookings – will resume as normal.
• Spacing between groups - Users are to arrive no more than 30 minutes before scheduled ice time and leave immediately after (no longer than 15 minutes after their scheduled ice/arena floor time). Cooperation in respecting these time parameters is extremely important in maintaining safe traffic flow, managing the number of people inside the arena, and limiting the time groups are within the dressing rooms. 
• Warming Rooms – will reopen as normal.

Saint John City Market 

The City Market will implement the following adjustments:

• The Market atrium will continue to ask for proof of vaccination and government ID before entry is allowed 
• The Market atrium will operate at full seating capacity while allowing for physical distancing  
• Masks will continue to be mandatory while inside the City Market.

City Hall Customer Service Centre: 

• The Customer Service Centre, 15 Market Square, remains open and available for those that require in-person visits. The public is reminded that they can inquire about municipal services and pay bills through Customer Service Centre by phone at (506) 658-4455 or email at service@saintjohn.ca

For all COVID-19 related information, visit www.saintjohn.ca  

For information from the Provincial Government, visit www.gnb.ca