Nothing is more fundamental to life than water. Saint John Water takes pride in delivering award-winning drinking water that exceeds Canadian drinking water quality guidelines and we put an equal amount of effort into assuring that all our city's wastewater is collected and fully treated prior to discharging it. We owe it to our residents, current and future—and it’s our responsibility as good global citizens—to protect and conserve the environment we all value and call home.
The first public water system in Canada, now known as Saint John Water was established in 1837. It is owned by the City of Saint John, funded by system users, and governed by Common Council.
Saint John Water provides:
- Drinking (potable) water
- Wastewater (sewerage) treatment
- Industrial raw water
- Infrastructure management
Saint John Water provides service to 16,000 residential customers and 3,100 commercial and non-residential customers.
In 2025 the Saint John Water Long Term Financial Plan was created to guide the Utility’s financial and operating activities for the next ten years. It will ensure that Saint John Water operates as a “sustainable utility” – meaning it will meet the present and future economic, social needs of today’s ratepayers without compromising the ability of future generations to meet their own needs.
Read the plan here.