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Saint John Fire Department launches Community Connect program to enhance first response and help build a safer community

Saint John residents and businesses are now able to create a secure emergency profile containing critical information that will assist first responders during an emergency.

The Saint John Fire Department has launched Community Connect, a free and secure encrypted online platform where people can voluntarily set up an emergency profile that includes important information to assist responders. In the event of an emergency, first responders will have access to this information allowing them to be even better prepared when responding to a specific home or business.

“We are always looking for ways to better serve Saint John. For this reason, we are rolling out Community Connect to better protect our residents and their property in the most effective way possible,” says Fire Chief Kevin Clifford. “By providing information about your household or business that you feel is important for us to know about at the time of an emergency, we can better ensure you and everything you care about is protected to the best of our ability.”

The easy-to-use platform will allow residents and business owners to share valuable information such as the number of occupants, accessibility requirements, whether pets are in the household, building structural details and more. These emergency profiles are voluntary and are provided to first responders only in the event of an emergency at the location identified in the profile. 

For full details, information and to create your emergency profile, visit: www.communityconnect.io/info/nb-saintjohn