Skip to main content
Elevator - Customer Service Centre - Public Access

City Hall public access elevator – planned maintenance

Citizens are advised that planned maintenance will take place on the City Hall public access elevator.

This elevator is in the Shoppes of City Hall pedway and connects citizens to the City’s Customer Service Centre.


The elevator will be out of service for the entire day on Wednesday, March 10, 2021.

Work on the elevator is required to continue its safe and convenient operation and is considered regular preventative maintenance.

Alternate routes to the Customer Service Centre will be via the Shoppes of City Hall stairwell (next to the former Treats location) from the mall/pedway level or via the main entrance to City Hall from King Street (City Hall Plaza entrance).

Visitors to the Customer Service Centre are advised that all public health requirements must be followed, and masks must be worn while in City Hall.

We thank you for your attention and apologize for any inconvenience this may cause.

Here to help – For inquiries related to municipal services, contact the City of Saint John Customer Service Centre at (506) 658-4455, email service@saintjohn.ca or visit us in person on the Ground Floor of City Hall, 15 Market Square, Monday to Friday (excluding holidays), 8:30 a.m. to 4:30 p.m.