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Customer Experience Series - web

The City of Saint John launches Customer Experience Series

Have you ever wondered what it’s like to develop in Saint John?

Development opportunities are abundant in Saint John and developers are sharing their experiences and the unique support they receive through the City’s One-Stop Development Shop. Through quarterly customer experience stories developers can find out just how easy it is to work with the City on their next project.

First up! Percy Wilbur talks about his experience working with the City and why he keeps choosing Saint John to develop. “You can trust each other and look after each other and get the projects done.” Read the full story here

Keep an eye out for the next story from the Customer Experience Series at in the months ahead!

The One-Stop Development Shop is the integration of the Building Permits, Community Planning and Infrastructure Development service areas to streamline the permitting and approvals process. The One-Stop Development Shop ensures that developers, builders, and homeowners have easy and convenient access to these services.

To contact the One-Stop Development Shop call 658-2911, email or visit us in person on the Ground Floor or City Hall, 15 Market Square, Monday – Friday (excluding holidays), 8:30 a.m. to 4:30 p.m.