City of Saint John update related to Canada Post service disruption

With a national postal strike underway, we want to minimize the impact on our customers. Here’s what City of Saint John residents and customers need to know:

During the mail disruption, the City cannot mail utility bills for meter customers which were printed September 18th and due by October 20th, payments are still due on October 20th, and late penalties may apply. 

Payments for parking tickets and water and sewer bills can be made by phone, in person, or by accessing the online payment system HERE.  

Any vendors the City is in need of sending cheques to will be contacted directly.

Mail that is addressed to the City of Saint John can be dropped off at City Hall, during regular business hours.

Anyone who is uncertain about an outstanding invoice or has any other questions are encouraged to contact the City of Saint John Customer Service Centre at (506) 658-4455, email [email protected] or visit us in person on the Ground Floor of City Hall, 15 Market Square, Monday to Friday (excluding holidays), 8:30 a.m. to 4:30 p.m.

Here to help – For inquiries related to municipal services, contact the City of Saint John Customer Service Centre at (506) 658-4455, email [email protected] or visit us in person on the Ground Floor of City Hall, 15 Market Square, Monday to Friday (excluding holidays), 8:30 a.m. to 4:30 p.m.