Pothole repair blitz happening across the City

Since the asphalt plants opened on April 19, City crews have been hard at work to repair potholes on a priority basis. 

"We have already put out about 214 tonnes of asphalt with six crews working to repair potholes daily," says Lisa Caissie, City spokesperson. "Last month, we asked the public to help us by reporting potholes so that we could generate an accurate list of priority areas. Thanks to public reporting, over 1,000 potholes have been documented to date, and crews have already been able to repair 300."  

"Now that the streets have been swept clean, and before painting crews begin their work, the public can expect to see crews repairing potholes in the Uptown area this week," adds Caissie.   

Reporting a pothole - community involvement is key   

Reporting a pothole generates a work order for City crews to address the damaged road in order of priority and as quickly as possible. It also helps motorists to ensure the safety of roads to minimize the damage that can occur to vehicles.  

Work orders for pothole repairs can be generated one of two ways:    

1) through reports from road users; and  

2) through logs generated by City crews.   

Potholes can be reported to the City by calling our Customer Service Centre at (506) 658-4455, emailing service@saintjohn.ca or completing a service request form on the City’s website.   

We thank the public for their assistance as we work to keep our roads safe.   

Here to help – For inquiries related to municipal services, contact the City of Saint John Customer Service Centre at (506) 658-4455, email service@saintjohn.ca or visit us in person on the Ground Floor of City Hall, 15 Market Square, Monday to Friday (excluding holidays), 8:30 a.m. to 4:30 p.m.