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Website on three devices

Welcome to our new online home

The City is excited to present a new and improved website, designed to further enhance our customer focus and growth goals and to improve the user experience, content accessibility and navigation. In addition to enhanced information about City operations and services, we are showing off more about the place we all love – Saint John! A “neighbourhoods” feature, more content about City amenities and new photography will serve to showcase Saint John to current and future residents. 

The website is “Here to Help” with a variety of self-service features, such as:   

  • Transit route finder 
  • Self-service links 
  • Detailed neighbourhood descriptions with historical facts, photography and neighbourhood specific information 
  • Community resource information 
  • Integrated Instagram feed and more  

We will continue to add new functionality to the site in the coming months, so be sure to check back for more. If you have feedback you would like to share with us, please email us at  

The website development team would like to thank our partners Blaze Studios and their affiliates, Hemmings House, David Goss, Rod Stears Photography, Atlantic Canada Opportunities Agencies (ACOA), Common Council, community reviewers and the over forty City of Saint John employees who have helped bring the vision of our new online home to life. 

Here to help – For inquiries related to municipal services, contact the City of Saint John Customer Service Centre at (506) 658-4455, email, visit us in person on the Ground Floor of City Hall, 15 Market Square, Monday to Friday (excluding holidays), 8:30 a.m. to 4:30 p.m. or visit the "Here to Help" section on our new website.