COVID-19 operational changes to municipal services and facilities following shift to level 2 in New Brunswick

The City of Saint John has adjusted operational measures following the Provincial Government’s shift to level 2 of the winter COVID plan. These steps are being taken to ensure the health and safety of our workforce and public, and the continued reliable delivery of services to the community.

City staff are here to serve you! When possible, please reach out to us by phone, email or online. If in-person visits are required, our Customer Service Centre remains open during regular business hours.

The following operational changes to municipal services and facilities will be implemented as of 11:59 p.m. AST on Friday, January 28, 2022, and until further notice.   

Community Centres

• Both the Carleton Community Centre and the Nick Nicolle Community Centre have been closed to children under the age of 12, as per the Government of New Brunswick restriction that organized sport and all other organized activities for children under 12 are prohibited. Facility staff will be reviewing the revised restrictions for Level 2 and will update program offerings accordingly.
• For patrons 12 and over, masks are required at all times (except while drinking or eating) and physical distancing is also required.  Vaccination documentation will continue to be checked prior to entry. 
• Food security programs will continue at the entrance of the facility. Individuals without vaccination documentation will not be allowed to enter past the checkpoint. 

Saint John Arenas 

All City of Saint John Arenas will resume normal operating hours effective Sunday, January 30.

• All sport and recreation activities for those over the age of 12 are limited to team sports and are permitted to have two teams play each other in a single day. Practices and training are permitted with a single team/group
• Sport and recreations activities for those under the age of 12 are permitted. Physically distanced practices and training within a single team or group up to a maximum of 25 athletes (does not include coaches).
  • COVID-19 operational plans are required and must address physical distancing and sanitization requirements 
  • Travel in and out of public health regions is not permitted for sport and recreation except for a 12 and over participant who is on a regular season team/group from a border community (not for regional/provincials or sessional skills camps)    
• Spectators - all City arenas are at a one spectator limit per player
• Public Skating – will resume regular schedule
• Birthday Party/one off bookings - have been suspended. 
• Spacing between groups - Users are to arrive no more than 15 minutes before scheduled ice time and leave immediately after (no longer than 15 minutes after their scheduled ice/arena floor time). Cooperation in respecting these time parameters is extremely important in maintaining safe traffic flow, managing the number of people inside the arena, and limiting the time groups are within the dressing rooms. 
• In the event a goalie needs extra time to get dressed, that one player, from that one team, can arrive 30 minutes earlier.  
• Warming Rooms - closed 

Saint John City Market 

The City Market will implement the following adjustments:

• The Market atrium will re-open on Monday, January 31
• The Market atrium will continue to ask for proof of vaccination and government ID before entry is allowed 
• The Market atrium will operate at 50% seating capacity to allow for physical distancing  
• Masks will continue to be mandatory while inside the City Market.

City Hall Customer Service Centre: 

• The Customer Service Centre, 15 Market Square, remains open and available for those that require in-person visits. The public is reminded that they can inquire about municipal services and pay bills through Customer Service Centre by phone at (506) 658-4455 or email at service@saintjohn.ca

For all COVID-19 related information, visit www.saintjohn.ca  

For information from the Provincial Government, visit www.gnb.ca