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COVID-19 operational changes to municipal services and facilities following shift to level 3 in New Brunswick

The City of Saint John has implemented a series of measures following the Provincial Government’s shift to level 3 of the winter COVID plan. These steps are being taken to ensure the health and safety of our workforce and public, and the continued reliable delivery of services to the community.

City staff are here to serve you! When possible, please reach out to us by phone, email or online. If in-person visits are required, our Customer Service Centre remains open during regular business hours.

The following operational changes to municipal services and facilities will be implemented as of midnight on Friday, January 14, 2022, and until further notice.  

Community Centres 

  • Programming will move to online only, where possible.
  • Food security programs will continue to serve the community at the entrance of the facility.
  • Check with your local community centre for any further details.

Saint John Arenas  

  • All City of Saint John arenas will be temporarily closed.
  • Groups with booked ice time have been notified and refunded.

Saint John City Market  

  • City Market seating area Atrium will be closed.
  • Food merchants will remain open for take-out only.
  • Retail merchants will remain open at 50 per cent in-shop capacity.
  • Some merchants may choose to adjust their hours of operation, within regular Market hours.
  • Directional arrows and unidirectional aisles will remain in place.
  • Masks will continue to be mandatory while inside the City Market.

City Hall Customer Service Centre: 

  • The Customer Service Centre, 15 Market Square, remains open and available for those that require in-person visits. The public is reminded that they can inquire about municipal services and pay bills through Customer Service Centre by phone at (506) 658-4455 or email at   

For all City of Saint John COVID-19 related information, visit and follow the City on Twitter and Facebook.

For information from the Provincial Government, visit