FLEX provides additional transit service in the East on-demand zone.
The East FLEX zone is east of McAllisterDrive, west of Lakeview Drive, north of Loch Lomond Road and south of Westmorland Road. Riders can travel between stops in the East FLEX zone or transfer to other lines at McAllister Mall.
FLEX service does not operate on a fixed route or schedule. It operates stop to stop within the zone.
Service is available Monday to Friday from 6:30 am to 6:30 pm. Saturday service is available from 10 am to 6 pm. Unique stops will be added into the FLEX service zone. FLEX East will not replace fixed route service in the area.
Riders use an app on their phone or call a dispatcher at 506 652-3539 (FLEX) to schedule a ride. The app or the dispatcher will let the rider know when to meet the bus at the stop, depending on preference.
Riders are able to request the quickest available bus, book a ride for later, or request the time to arrive at their destination within the zone.
Riders can travel from stop to stop within the zone, or transfer to other routes at McAllister Mall.
The service goal is to have the bus arrive at the requested stop within half an hour of the request.
Service hours
Monday to Friday 8:30 am until 4:00 pm
Saturday from 7:30 am until 6:00 pm
Visit the AppStore or Google Play to download onto your smartphone
You can also call 506 652 3539 (FLEX) to set up an account and book your rides via telephone.
Telephone booking hours
Monday to Friday 6:30 am until 5 pm
Saturday from 7:30 am until 5 pm
Stops
Area residents will notice new signage in the area.
More about FLEX service is here.
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In 2023, service enhancements will roll out across the system. Find out more about the Transforming Transit project here.
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