Whether you choose to cycle, walk, take public transit, or drive, we all depend on a safe and well-maintained street network to get around. It’s the responsibility of every city to make sure that residents have practical transportation choices. It’s why Saint John maintains City roads (1160 lane kilometres in total), city sidewalks (373 km), and all the infrastructure, maintenance, and painting that goes along with it.

Roadway maintenance

The Roadway Maintenance Service provides drivers, cyclists, and pedestrians with safe, functional roads and maintains accessibility of these roads through all seasons. This work includes pothole repair; asphalt patching and crack sealing; road resurfacing; plowing, salting and sanding; street cleaning; and maintenance of all retaining walls, guiderails, and medians. 

Sidewalk maintenance

The City of Saint John works to provide sidewalks that are as safe and accessible as the streets. Sidewalk Maintenance Service is carried out from April–November, and involves maintenance of concrete, asphalt, and brick sidewalks and walkways; installation and maintenance of access ramps; maintenance of grass medians and other green spaces; and snow and ice control in the winter. 

Pedestrian and traffic management

Saint John's Pedestrian and Traffic Management Service supports safe, efficient movement of all travellers, including vehicles, bicycles, and pedestrians. This effort includes maintenance of traffic and pedestrian lights, regulatory and informational signage, marked crossings, directional arrows, and line painting. The City paints 615 crosswalks annually, and 2600 other markings (arrows, stop bars etc.).

Crosswalks

Pedestrians are inherently more vulnerable on the roads than drivers, so it's extremely important that everyone—drivers and pedestrians—understands how to behave around crosswalks. Most drivers don’t realize that every single intersection is a crosswalk, whether it’s marked and painted or not. When a pedestrian is legally within a crosswalk (marked or not), drivers must yield so the pedestrian can cross safely.

Drivers, it's impossible for pedestrians to make sure you see them. It's your responsibility to always be aware of and watch for pedestrians in crosswalks—and to drive slowly enough that you can safely stop to let them cross. Pedestrians, when at a signalized intersection, only begin to cross when the signal shows the “walk” symbol. 

Potholes and asphalt programs

When the City experiences large temperature fluctuations, potholes become a common hazard on our streets. They’re not only an inconvenience, but also can create a safety hazard and potential for property damage. The City of Saint John has many maintenance programs for asphalt repairs. The type of surface defect and the time of year will determine how and when the defect can be addressed. 

The only surface defects that can be maintained during the winter months are potholes. The Winter Asphalt Maintenance Program is focused on identifying priority potholes and addressing them as resources and weather conditions permit. 

During the Spring Blitz Program the City makes a consolidated effort to address all potholes throughout the City. The entire asphalt department puts all other asphalt work on hold—such as the overlay program and driveway apron reinstatements—until they’ve addressed all outstanding potholes, City-wide. 

Other surface defects, such as delamination, alligator cracking, and seam separation cannot be done during the winter. The material needed for these repairs (called Sand Seal) requires a pavement temperature of at least 15 degrees Celsius. Once asphalt temperatures remain above 15 degrees (typically the end of June or beginning of July), the City starts the Sand Seal Blitz. All other surface defects are maintained throughout the construction season. 

Repair requests are prioritized and planned in the work schedule for the Surface Maintenance Department. You can help! If you experience a pothole, please complete a service request form, call our Customer Service line at 506-658-4455, or email customer service to inform us of its location.

How does alternate-side parking work?

• From the 1st to the 15th day of each month, parking is allowed on the odd-numbered side of the street.
• From the 16th to the last day of each month, parking is allowed on the even-numbered side of the street.
• Changeover from one side of the street to the other takes place from 6:01 p.m. to 12:00 a.m. on the 15th day and the last day of each month.

South Central Peninsula

In an effort to better manage street cleaning, snow removal and street maintenance in the South/Central Peninsula, alternate side parking is in effect year-round, January 1 to December 31.

Schedule G & G-1 of the Saint John Traffic By-law lists the streets and street sections where alternate-side parking is in effect.

Areas outside of the South Central Peninsula

In specific areas located North, East and West of the City, alternate side parking is in effect from December 1 to May 31. 

Schedule G-2 of the Saint John Traffic By-law lists the streets and street sections where alternate-side parking is in effect during this time. 

King Street East – Alternate-side parking

For the blocks of King Street East between Carmarthen and Wentworth Streets and Pitt and Crown Streets, alternate-side parking is in effect from December 1 to March 31. Parking is permitted on both sides of the street of these two blocks from April 1 to November 30.

Parking fines depend on the specific parking infraction, and generally go up as time passes from the date of issue--so it pays to take care of your ticket quickly. 

Four ways to pay your parking ticket

Online

https://ipn.paymentus.com/rotp/sjpt

Please be advised that parking ticket payments can be processed online the next business day after the ticket was issued. 

Notice: Effective April 1, 2023, a service fee of 2.01% of the total payment will be added to each transaction by Paymentus. To view all payment options visit www.saintjohn.ca. 

Mail

Cheque or money order payments, along your with your parking ticket, can be mailed in an envelope to: 

City of Saint John Payment Centre 

P.O. Box 1971 

Saint John, NB E2L 4L1

By phone

You can pay your ticket over the telephone by VISA, MasterCard, or American Express.

(506) 658-4455

Monday - Thursday 8:30 a.m. - 6:00 p.m.

In Person

Our payment centre is located on the ground level of City Hall. You may pay by cash, cheque, money order, Interac, or credit card (VISA, MasterCard, Amercian Express).

Monday - Thursday 8:30 a.m. - 6:00 p.m.

Process for unpaid tickets

• Approximately 17 days after a ticket is issued, a parking ticket reminder is mailed to the registered owner of the vehicle.
• Approximately 30 days after a ticket is issued, a summons is processed and sent to the registered owner of the vehicle, providing an appearance date for traffic court.
• If the registered owner does not appear in court for a plea, the ticket is dealt with at an ex-parte hearing which is held approximately 45 days after the original court date.
• If payment has not been received by the ex-parte hearing date, a ticket can either be sent to warrant in the case of parking meter tickets where the person may be arrested or in the case of a Traffic Ticket, a notice of default may be issued and his/her driver's license suspended.
• Unpaid Traffic Tickets that have gone to Notice of Default must be paid at the Provincial Department of Motor Vehicle or Service N.B. office.
• Unpaid Parking Meter Tickets that have gone to warrant must be paid at the Provincial Court Office, 10 Peel Plaza, Saint John, New Brunswick. Police have the authority to place any person under arrest who has not paid their outstanding parking meter ticket warrants. The person who is picked up by the police officer for an outstanding warrant will be taken to the Saint John Regional Correctional Centre to either make a payment or payments or to serve jail time.

Request a Parking Ticket Review

Notice disputes may be submitted using the online complaint form available at www.saintjohn.ca/en/parking/tickets-and-enforcement/request-parking-ticket-review or you may fill out the complaint form in person at City Hall, 15 Market Square, Saint John NB during regular office hours. A notice complaint is reviewed provided it is received within 48 hours of the contravention.