Monthly parking rates range from $74.00 to $160.00 (plus HST) depending on your distance from the center of the city—the farther away, the lower the rate. All monthly parking accounts are managed directly by parking customers through the HotSpot online website or app.

HotSpot Parking - HotSpot

How to make a HotSpot account - How to Sign Up for a Parking Permit with HotSpot Parking App

How to purchase a monthly permit - Copy of Purchase a Parking Permit with HotSpot Parking (Website)

How to add yourself to a permit waitlist - How to Get on the Waitlist.pdf

Monthly Parking lot addresses and monthly fees - Lot addresses & Monthly Fees.pdf

Disclaimer: Park at Your Own Risk

To help protect your vehicle and belongings, please keep the following safety tips in mind:

Secure Your Valuables: Do not leave wallets, purses, electronics, or other visible valuables in your vehicle. If you must store items, keep them out of sight in the trunk or glove compartment.

Lock Your Vehicle: Always ensure all doors and windows are locked when leaving your vehicle unattended.

Park in Well-Lit Areas: Choose well lit or high traffic areas whenever possible to deter theft or vandalism.

Use Anti-Theft Devices: Consider using car alarms, steering wheel locks, or other anti-theft tools for added protection.

Be Vigilant: Report any suspicious behavior to local authorities, parking staff, or security personnel.

Market Square & Peel Plaza Parking Garages

Open 24/7

Monthly Parking: Available via HotSpot Parking - All-in-one Parking Management Solutions

Log in: HotSpot

Peel Plaza Parking Garage

Level 1 Entrance/ Level 2 Exit- 28 Sewell Street

• Peel Plaza Parking Garage- Level 1 Entrance- Level 2 Exit.pdf

Level 6 Entrance/Exit- 75 Carleton St

• Peel Plaza Parking Garage- Level 6 Entrance and Exit.pdf

Office with Parking Attendant in the Lobby of Level 5

Parking Attendant: 9:00 a.m. – 5:00 p.m.

Monitored: 24/7

Office: 506-658-4594 

After Hours: 506-721-4298

Email: [email protected]

Maximum Height Restrictions: Maximum Overall Facility Clearance: 6’ 10”. Please see interior signs for additional restrictions.

Parking Garage Rates: Peel Plaza Parking Garage

Monthly Parking: HotSpot

Monthly swipe card pick up:

Office lobby on the 5th floor Monday- Friday, 09:00-17:00

Market Square Parking Garage

Hourly/Daily Entrance: 1 Market Square, Saint John, NB E2L 4Z6 (across the Hotel on Smythe Street)

• Market Square Garage- Hourly-Daily Entrance.pdf

Monthly Parking Entrance: 33 Smythe St, Saint John, NB E2L 5A1 (Corner of Smythe & Union Streets)

• Market Square Garage- Monthly Entrance.pdf

Parking Attendant & monitored 24/7 Heated facility 

Booth office: 506-693-2509

For Assistance- Cell: 506-721-4298 Email: [email protected]

Garage Maximum Height Restrictions: Maximum Overall Facility Clearance: 6’ 1”. Please see interior signs for additional restrictions.

Parking Garage Rates: Market Square Parking Garage- Parking Rates .pdf

Monthly Parking: HotSpot

Swipe card pick-up:

Office Booth located inside the garage, after the hourly/daily gates

Sunday to Saturday, 7:00 a.m. – 7:00 p.m.

Disclaimer: Park at Your Own Risk

To help protect your vehicle and belongings, please keep the following safety tips in mind:

Secure Your Valuables: Do not leave wallets, purses, electronics, or other visible valuables in your vehicle. If you must store items, keep them out of sight in the trunk or glove compartment.

Lock Your Vehicle: Always ensure all doors and windows are locked when leaving your vehicle unattended.

Park in Well-Lit Areas: Choose well lit or high traffic areas whenever possible to deter theft or vandalism.

Use Anti-Theft Devices: Consider using car alarms, steering wheel locks, or other anti-theft tools for added protection.

Be Vigilant: Report any suspicious behavior to local authorities, parking staff, or security personnel.

The Saint John Fire Department has been operating since 1786.  Today, the department is responsible for servicing 126 square miles of the City.

Annual Statistics 2026 from January 1 to May 31, 2026

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The department’s focus is on reducing loss of life, personal injury, property damage or impact on the environment through six primary services:

Fire Rescue and Suppression

The Fire Rescue and Suppression Service provides emergency mitigation and rescue response to residential, commercial, and industrial fires and/or explosions. Saint John's unique makeup of residential, old balloon frame housing stock, commercial properties, and heavy industry presents firefighters with unique response challenges—challenges our people are trained to meet. 

Technical Rescue

The Technical Rescue Service carries out emergency rescue operations to people trapped by their physical environment—typically due to water, ice, motor vehicle accident, structural collapse, confined space, or high angle. The Technical Rescue team uses specialized equipment and training, and adheres to the latest NFPA standards for technical rescue.

Fire Prevention and Investigation

The Fire Prevention Division promotes a proactive approach to fire and life safety through public education, training, inspections, and code enforcement. The Fire Investigation Service determines the cause and origin of structure or wildland fires. This assessment may form the basis of a criminal investigation by the Saint John Police, and could lead to changes in processes, or product recalls.

Medical First Response

First responders provide life-saving care to the citizens of Saint John in their time of need. Firefighters use the latest techniques and equipment to provide First Responder CPR/AED care when the Saint John Fire Department is first on the scene. The medical care model adapts to the needs of the community and has recently added Narcan administration to the scope of practice.

Hazardous Materials (HAZMAT) Emergency Response

The HAZMAT team's goal is to protect people, property, and the environment from the consequences of hazardous materials releases. These team members are trained to operate highly-specialized metering and monitoring equipment, in the use of specialized chemical protective clothing, hazard-risk assessment, and decontamination. Due to its high level of HAZMAT response expertise, the SJFD provides hazardous materials response services to communities throughout the southern half of the province.

Once the gifts are opened and the parties are over, it’s time for the Christmas tree to move on. To help you, the City will once again be offering its free and convenient annual Christmas tree drop-off program in the new year. Please ensure all decorations have been removed from your tree prior to dropping it off. All sites will be open from January 1 to January 12, 2024.

Site locations:

• Charles Gorman Arena – 80 University Avenue, North
• Crescent Valley – Between 30 and 38 Taylor Avenue, North
• Peter Murray Arena – 711 Dever Road, West
• Forest Hills Ball Field – 651 Westmorland Road, East
• *Old Sugar Refinery – 330 Charlotte Street, South/Central Peninsula

*South/Central Peninsula residents are advised that the specific drop-off site commonly referred to as the “Old Sugar Refinery” is located at the very end of Charlotte Street and Vulcan Street. Trees are not to be deposited at the Bulk Terminal Truck Entrance or any other location on Port Saint John property.

Look for the designated area at each location. Sites will be plowed and maintained for the safety of the public and workers.

If you are unable to drop off your Christmas tree to a designated site, you can:

• Remove all decorations and trim
• Delimb the tree and cut up the trunk and branches into manageable blocks (must be no longer than four feet and must be smaller than the diameter of two inches)
• Place blocks and branches in your compost cart for removal on your regular garbage and compost collection day.

We thank you for your cooperation.

Apply now for the new Community Resilience Fund grant program!

The Community Resilience Fund was created to:

• Support small businesses and non-profit organizations with expenses related to property damage and security.
• Promote proactive approaches and education on crime prevention, de-escalation training, and building community resilience.
• Encourage collaboration between businesses, social agencies, and the municipality to build safer, more inclusive public spaces.

Grants are awarded based on priority criteria and the level of impact criminal activity has had on the applicant’s operations. Funding is distributed twice per year (April and September), or until resources are fully allocated.

Eligibility

Eligible Applicants

• Registered small businesses operating within the Saint John city limits, with priority for areas most affected by crime (e.g., Waterloo Village, Rothesay Ave, Thorne Ave, Uptown Saint John).
• Non-profit organizations with offices impacted by crime or seeking to prevent such incidents.
• Commercial property owners leasing to small businesses affected by criminal activity.
• Uptown Saint John Business Improvement Association, applying on behalf of member businesses for collective prevention and education initiatives.
• Mixed-use, multi-unit developments currently under construction.

Not Eligible

• Residential property owners or businesses operating from a principal residence.
• Businesses with outstanding municipal taxes or user fees.
• Government or quasi-government organizations.
• Costs already covered by insurance (except deductibles).
• Expenses incurred before completing required approvals (e.g., building or heritage permits).

Eligible Expenses

Funding may be used for:

• Security and Prevention – measures to reduce risk and enhance safety.
• Damage Response – costs associated with repairing or addressing property damage.
• Business Resilience – initiatives that strengthen long-term stability and community support.

For the full list of eligible expenses, please click HERE.

Funding Structure

• Maximum Grant (Businesses & Non-Profits): Up to $7,500 per year. Multiple grants may be awarded, but total annual funding cannot exceed $7,500.
• Grant Payment: Applications must be processed, approved, and paid within the year awarded. Work must be completed and a final report submitted before additional applications are considered.
• Cost Sharing:
  • Small businesses: Grants cover up to 50% of eligible expenses; applicants contribute the remaining 50%.
  • Non-profits: Grants cover up to 75% of eligible expenses; applicants contribute the remaining 25%.
• Collective Projects: Up to $25,000 available for the Business Improvement Association or groups of four or more businesses in the same area (with separate street-level entrances) applying jointly for a collective project. Note: For collective projects, funding is divided evenly among participating businesses. Each share counts toward the annual funding limit, reducing the amount available for individual applications in the same year. 

Important Deadlines

The Community Resilience Fund accepts applications twice per year, with grants awarded in April and September. Eligible organizations therefore have two opportunities annually to apply.

2025–2026

• Round 1: September 1, 2025 – March 31, 2026. Grants awarded April 2026.
• Round 2: April 1 – August 31, 2026. Grants awarded September 2026.

From 2026 onward

• Round 1: September 1 – March 31. Grants awarded April.
• Round 2: April 1 – August 31. Grants awarded September.

What This Means for Applicants

Projects must fall within the designated application period. Eligible expenses can be submitted if they are incurred on or after the first day of that round.

Example: ABC Inc. experienced a break-in that damaged its windows. The company replaced the windows and upgraded its CCTV system between December 15 and January 21, at a total cost of $15,000.

Since all expenses occurred between December 1 and March 31, ABC Inc. may include the full project cost in its Round 1 application. Under program guidelines, the business could receive up to $7,500 in reimbursement.

Reporting and Accountability

• Funding Agreement: Beneficiaries must sign the Terms and Conditions of Funding at the time funds are disbursed.
• Documentation: Recipients are required to submit receipts and a brief final report within 90 days of project completion or fund release.
• Compliance: Failure to meet reporting requirements may result in ineligibility for future funding.

Reference Materials: For full details, click HERE to review the Community Resilience Fund Guidelines and Community Resilience Fund Policy.

Saint John Water ensures the reliable and economical delivery of safe, clean drinking water to about 17,000 customers in Saint John. This includes managing the supply of water, water quality testing, water treatment, transmission and distribution, and billing. Our water meets the high level of quality required by Health Canada and the New Brunswick Departments of Health and Environment and Local Government. And we’re proud of the recognition we’ve received—including awards from the Atlantic Canada Water & Wastewater Association. We are regulated by the Clean Environment and Clean Water Acts. 

Clean water begins at the source 

The most economical way to maintain uncontaminated water is to keep the water clean to begin with. It’s why we operate by the "multi-barrier approach”, which reduces or prevents contaminants from entering the water system at every step in the process. We protect the watershed and aquifers by limiting activities in protected areas.   

Our Water Sources

South Bay Wellfield

Three large wells at this site collect water from aquifers deep below the ground's surface. It’s then pumped to the South Bay Treatment Facility where it's treated and sent through the distribution system to over 3,000 customers on the west side of the city. South Bay Wellfield began distribution in September 2017. 

Loch Lomond Drinking Water Treatment Facility

This state-of-the-art facility is supplied from the Loch Lomond and Latimer Lake watersheds. It has the capacity to produce 75 million litres of clean drinking water per day, and the three on-site storage reservoirs have a capacity of 33 million litres. This facility serves over 13,000 customers in the east, north, south, and select areas of the west side of the city. Distribution began in August 2018. See our FAQ for more information on water from this facility.

Harbourview Well System

Saint John Water owns, operates, and maintains two well houses in the Red Head Area in East Saint  John. This groundwater system supplies chlorinated well water to about  450  residences in the Harbourview subdivision.

Water quality testing 

The health and safety of the public are Saint John Water’s primary goal and that’s why we test for more parameters and on a more frequent basis than is required by law.  We sample water right from the raw source water, through the treatment process, and at various locations throughout the distribution system. More water quality data can be found in our Drinking Water Annual Reports and the Water Quality Reports. 

Water treatment

Depending on the source, Saint John Water uses different treatment techniques. Groundwater aquifers are a great clean source of potable water, as mother nature has done all the treatment required. However, since these aquifers transmit water via a pipe network, sodium hypochlorite is used as a means of disinfection. Orthophosphate is also being used in the South Bay Wellfield treatment system to manage corrosion within the distribution system.

Water sourced from the Loch Lomond Watershed is pretreated at Latimer Lake Pretreatment facility followed by full modern water treatment including coagulation and flocculation, dissolved air flotation, filtration, and disinfection. Orthophosphate is also used to manage corrosion within the distribution system.

Billing and collections

About 80% of our customers pay a flat rate for their water and sewerage services. Council sets the rates in order to recover both the operating and capital costs of the utility. For more information, see Water Service Rates.